Store Policy
Privacy & Security
This Privacy and Security Policy governs how Pactos collects, uses, and protects the personal data of visitors to our website. By using our services, you agree to the practices described in this document.
Personal Data Collection
We collect information provided directly by you, such as your name, email address, shipping address, phone number, and payment details. This data is used to process orders, provide customer support, and improve your shopping experience.
Purpose of Data Processing
Personal data is processed for the following purposes:
– Order processing and product delivery
– Customer account management
– Communication of news, launches, and promotions (with prior consent only)
– Compliance with legal and fiscal obligations
– Improvement of our services and website security
Data Security
We adopt appropriate technical and organisational measures to protect data against unauthorised access, loss, or destruction. We use SSL encryption, firewalls, and restricted access controls.
Sharing Data with Third Parties
We do not sell or share personal data with third parties, except:
– To comply with legal obligations
– With essential service providers (couriers and payment processors), ensuring they meet data protection standards
Your Rights
You have the right to:
– Access, correct, or delete your personal data
– Request restriction of processing or object to it
– Withdraw consent for marketing communications
– Request data portability
All requests should be sent to the contact email indicated on the website.
Cookies
We use cookies to improve the browsing experience, analyse traffic, and personalise content. Cookie preferences can be managed through your browser settings.
Data Retention
Data is retained for the period necessary to fulfil the purpose for which it was collected, in compliance with applicable legal timeframes.
Policy Updates
We reserve the right to update this policy at any time. Changes will be communicated on the website.
Contact
For any questions related to data protection, please contact us via the email provided on our website.
Payment methods
We accept the following payment methods:
- Credit/Debit Card
- Paypal